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HDB ontheGo App One application to view & manage your loan account & also apply for new loan
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Samsung Galaxy UnpackedPre-reserve now & get benefits upto Rs.5000*
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Enjoy 10% Cashback on OPPO Reno 13 Series 5G
-
Pongal Special - Get Petrol Voucher of Rs.2,000* on Availing Two Wheeler Loan
-
10% Cashback On Vivo X200 Pro Enjoy Cashback Upto Rs.10,000* on the Latest Vivo
-
Festival Consumer Offer for Commercial Vehicle & Tractor Loans Assured Voucher Upto Rs.50,000* + Chance to Win an Exciting Gift
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Shop the latest iPhone 16 Now live with HDBFS
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Apple Watch Series 10 Available Now live with HDBFS
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No Cost EMI on Apple Products Now get your favorite Apple products with No Cost EMI Schemes
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Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!
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Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!
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HDB ontheGo App One application to view & manage your loan account & also apply for new loan
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HDB OnTheGo Mobile App: Simplifying Loan Management
Discover the power of HDB OnTheGo, the comprehensive mobile app designed to help you manage your loans effortlessly. Apply for new loans, track applications and manage your loan accounts on your fingertips.
Why Choose HDB OnTheGo mobile app?
- Hassle-Free Loan Applications: Easily apply for various loan products and services from your mobile device.
- Comprehensive Account Management: View and manage your loan accounts, track transactions and monitor payment history.
- EMI Calculator: Calculate your EMI based on different interest rates and loan amounts to plan your finances better.
- Real-Time Application Tracking: Stay updated on the status of your loan application, regardless of where you applied.
- Exclusive Pre-Approved Offers: Access personalised loan offers and special deals directly through the app.
- Extensive FAQ Section: Get answers to all your loan processing and servicing questions.
- Instant Customer Support: Reach out for immediate assistance whenever you need help.
- Convenient E-Mail Statements: Send loan statements to registered and alternate email addresses with ease.
- Branch Locator: Find the nearest HDBFS branch quickly using the in-app locator.
How to Download HDB OnTheGo mobile app
Open the Google Play Store on your Android device or App store on your iOS device.
Search for HDB OnTheGo and download the app.
Make sure the mobile number used to activate the app is registered with HDB Financial Services to access your loan details. Alternatively, you can download the app directly through below button.
Activating HDB OnTheGo Mobile App
Once you open the app, follow these simple steps to activate the app:
- Enter your mobile number (registered with HDBFS)
- Provide Verification Details: Enter any one of the following:
- Date of Birth (DOB)
- PAN Number
- Enter the OTP & voila, you have logged in to the app.
Tips for a Smooth Experience
- Register with Correct Mobile Number: Use the mobile number registered with HDBFS when downloading the app.
- Automatic Mobile Number Detection: The app auto-detects your mobile number during activation.
- Accurate Detail Entry: Enter either your PAN Number, DOB, or Loan Number. New customers should provide PAN Number or DOB.
- Branch Allocation Based on Pincode: Choose a mailing address; the app will use the pincode to allocate the nearest branch for processing.
- Stay Updated on Application Status: Re-login after application submission to view the status.
- Post-Disbursement Management: View loan details after disbursement. If not visible, reactivate with the correct details.
FAQs: Frequently Asked Questions
1. Registration & Activation
Download the app from your preferred app store, enter your registered mobile number and verify your details using DOB or PAN.
Use the "Forgot Password" option on the login page, or contact our support team for assistance.
Yes, the app provides a Guest User Login option where you can explore features like loan products, EMI calculators and FAQs without registering.
2. Loan Products & Applications
You can manage the following loan products:
- Personal Loan
- Consumer Durable Loan
- Digital Product Loan
- Auto Loan
- Two-Wheeler Loan
- Gold Loan
- Loan Against Property
- Business Loan (Secured/Unsecured)
- Commercial Vehicle Loan
- Tractor Loan
- Construction Equipment Loan
Yes, new customers can register on the app, check eligibility and apply for loans seamlessly.
Pre-approved offers are personalized loan offers available to eligible customers. You can view these offers under the "Home Page" or "Offers" section and avail of them with minimal documentation and instant approvals.
Yes, the app allows you to apply for multiple loans, each processed individually.
Yes, the app provides an eligibility checker to guide you on loan options based on your profile.
Yes, you can save your application and resume it at your convenience.
3. Loan Management
Manage your loans by:
- Viewing repayment schedules
- Checking outstanding balances
- Downloading payment history
- Making EMI payments directly through the app
Use the EMI Calculator feature to calculate loan installments based on the loan amount, tenure and interest rate.
Login to the app and navigate to the "Track Loan" section to view the real-time status of your loan application.
You will be notified via the app and can pay the overdue amount directly through the app using various payment options.
Navigate to the "Prepayment Simulation" section to calculate charges and apply for foreclosure or prepayment.
Download the NOC from the "Documents" or "Closed Loan" section once all dues are cleared.
4. Security & Data Privacy
Yes, we use advanced encryption technologies and regularly update the app to meet the highest security standards.
All transactions are secured with multi-factor authentication (MFA) and end-to-end encryption.
No, payment details are not stored on the app. All transactions are processed securely.
Log out of all sessions using "Security Settings", reset your password and contact customer care.
The app requires access to your mobile number, location (for branch locator) and camera (for document uploads).
Yes, you can request data deletion by contacting customer care, subject to regulatory retention policies.
Yes, features like Face ID/Touch ID login, session timeouts and multi-factor authentication (MFA) are available for enhanced security.
5. Features & Tools
Use the "Documents" section to view or download repayment schedules, statements, and other documents.
The app is updated regularly. Enable automatic updates on your device to access new features and improvements.
6. Technical Support
Report issues via the "Support" section or contact customer care for assistance.
No, you need to visit your nearest HDB Financial Services branch to update your mobile number.
Ensure the app is updated to the latest version. If the issue persists, clear cache or reinstall the app.
Continuous App Enhancements
- We regularly update the HDB OnTheGo app with new features to enhance your experience. Stay updated with the latest functionalities and improvements.
- Download HDB OnTheGo now from the Google Play Store or iOS App store and take control of your loan management effortlessly!