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  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

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6

  • Get Assured Voucher Worth Rs 60,000* on Availing Car Loan

    Know More Apply Now

  • This Festive Get Assured E-Voucher Worth Upto Rs.60,000* on Two Wheeler Loan

    Know More Apply Now

  • Cashback offers on Iphone17 Pro Cashback offers upto Rs. 5,100*

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  • Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!

    Know More Apply Now

  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

    Apply Now

  • HDB ontheGo App One application to view & manage your loan account & also apply for new loan

    Download Now

HDBFS - Celebrating Customer Service Week

HDBFS - Celebrating Customer Service Week

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  2. Customer Services
  3. Customer Service Week

HDBFS - Celebrating Customer Service Week

Customer Centricity has always been HDB's top priority to bolster this strong facet, HDB has launched an innovative initiative called "Customer Service Week".

This initiative follows a pattern of CSW celebration - 4 times a year in each branch.

To add further, the initiative aims to create awareness amongst walk in customers on HDB's various Self -Service tools that customers can use to manage their loan account or apply for a new loan, digital payments options available, grievance mechanism and RBI's Internal Ombudsman Scheme

A customer feedback is also be taken to gauge the quality of service provided and expected, bringing in continual improvement.

Schedule for Customer Service Week

SR NO. STATE REGION MONTH DATE STATUS
1 MADHYA PRADESH WEST SEPTEMBER'25 08th - 12th COMPLETED
2 ASSAM / MEGHALAYA / TRIPURA EAST SEPTEMBER'25 08th - 12th COMPLETED
3 TELANGANA SOUTH SEPTEMBER'25 15th - 20th COMPLETED
4 PUNJAB / CHANDIGADH / J&K NORTH SEPTEMBER'25 15th - 20th COMPLETED
5 TAMILNADU / PUDUCHERRY SOUTH SEPTEMBER'25 22nd - 27th COMPLETED
6 ODISHA EAST SEPTEMBER'25 22nd - 27th COMPLETED
7 GUJARAT WEST OCTOBER'25 06th - 10th COMPLETED
8 DELHI NCR NORTH OCTOBER'25 06th - 10th COMPLETED
9 WEST BENGAL / SIKKIM EAST OCTOBER'25 13th - 18th COMPLETED
10 KARNATAKA SOUTH OCTOBER'25 13th - 18th COMPLETED
11 MAHARASHTRA / GOA WEST NOVEMBER'25 03rd - 07th SCHEDULED
12 HARYANA NORTH NOVEMBER'25 03rd - 07th SCHEDULED
13 ANDHRA PRADESH SOUTH NOVEMBER'25 10th - 15th SCHEDULED
14 BIHAR / JHARKHAND EAST NOVEMBER'25 10th - 15th SCHEDULED
15 UTTAR PRADESH NORTH NOVEMBER'25 17th - 22nd SCHEDULED
16 RAJASTHAN WEST DECEMBER'25 08th - 12th SCHEDULED
17 KERALA SOUTH DECEMBER'25 08th - 12th SCHEDULED
18 HIMACHAL PRADESH / UTTARAKHAND NORTH DECEMBER'25 15th - 20th SCHEDULED
19 CHHATISGARH EAST DECEMBER'25 15th - 20th SCHEDULED
SR NO. STATE REGION MONTH DATE STATUS
1 ASSAM / MEGHALAYA / TRIPURA WEST APRIL'25 07th - 11th COMPLETED
2 MADHYA PRADESH WEST APRIL'25 14th - 19th COMPLETED
3 TELANGANA SOUTH APRIL'25 21st - 26th COMPLETED
4 PUNJAB / CHANDIGADH / J&K NORTH MAY'25 05th - 09th COMPLETED
5 TAMILNADU / PUDUCHERRY EAST MAY'25 12th - 17th COMPLETED
6 WEST BENGAL / SIKKIM SOUTH MAY'25 19th - 24th COMPLETED
7 ODISHA EAST JUNE'25 02nd - 06th COMPLETED
8 DELHI NCR NORTH JUNE'25 09th - 13th COMPLETED
9 GUJARAT WEST JUNE'25 16th - 21st COMPLETED
10 KARNATAKA SOUTH JUNE'25 23rd - 28th COMPLETED
11 HARYANA NORTH JULY'25 07th - 11th COMPLETED
12 ANDHRA PRADESH EAST JULY'25 14th - 19th COMPLETED
13 MAHARASHTRA / GOA SOUTH JULY'25 21st - 26th COMPLETED
14 RAJASTHAN SOUTH AUGUST'25 04th - 08th COMPLETED
15 HIMACHAL PRADESH / UTTARAKHAND EAST AUGUST'25 04th - 08th COMPLETED
15 BIHAR / JHARKHAND EAST AUGUST'25 11th - 16th COMPLETED
16 CHHATISGARH EAST AUGUST'25 11th - 16th COMPLETED
17 KERALA SOUTH AUGUST'25 18th - 23rd COMPLETED
18 UTTAR PRADESH NORTH AUGUST'25 18th - 23rd COMPLETED
SR NO. STATE REGION MONTH DATE STATUS
1 MADHYA PRADESH WEST OCTOBER '24 07th - 11th COMPLETED
2 TELANGANA SOUTH OCTOBER '24 14th - 19th COMPLETED
3 ASSAM / MEGHALAYA / TRIPURA WEST OCTOBER '24 21st - 26th COMPLETED
4 WEST BENGAL / SIKKIM SOUTH NOVEMBER '24 04th - 08th COMPLETED
5 PUNJAB / CHANDIGADH / J&K NORTH NOVEMBER '24 11th - 16th COMPLETED
6 TAMILNADU, PUDUCHERRY EAST NOVEMBER '24 18th - 23rd COMPLETED
7 GUJARAT WEST DECEMBER '24 02nd - 06th COMPLETED
8 DELHI NCR NORTH DECEMBER '24 09th - 13th COMPLETED
9 KARNATAKA SOUTH DECEMBER '24 16th - 21st COMPLETED
10 ODISHA EAST DECEMBER '24 23rd - 28th COMPLETED
11 MAHARASHTRA / GOA SOUTH JANUARY '25 06th - 10th COMPLETED
12 ANDHRA PRADESH EAST JANUARY '25 13th - 18th COMPLETED
13 HARYANA NORTH JANUARY '25 20th - 25th COMPLETED
14 KERALA SOUTH FEBRUARY '25 03rd - 07th COMPLETED
15 BIHAR / JHARKHAND EAST FEBRUARY '25 10th - 15th COMPLETED
16 RAJASTHAN SOUTH FEBRUARY '25 17th - 22nd COMPLETED
17 HIMACHAL PRADESH, UTTARAKHAND EAST MARCH '25 03rd - 07th COMPLETED
18 UTTAR PRADESH NORTH MARCH '25 10th - 15th COMPLETED
19 CHHATISGARH WEST MARCH '25 17th - 22nd COMPLETED

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